Water Bill Assistance

As a reminder, Denver Water’s new water rates, approved by the Denver Board of Water Commissioners in October, take effect Jan. 1, 2022.

If residents are experiencing a financial hardship, it’s better to pay what they can to keep the balance manageable. Denver Water also partners with Mile High United Way to provide assistance.

And, if a household qualifies for the Colorado Low-Income Energy Assistance Program, the new Low-Income Housing Water Assistance Program (LIHWAP) has an opportunity to help with water bills. This emergency federal program, operated through the Colorado Department of Human Services and part of the federal government’s response to the pandemic, helps residents pay their water and wastewater bills, avoid shut-offs and support reconnections related to non-payment.

For information on LIHWAP assistance and eligibility, including income requirements, visit

Funds for the LIHWAP program are limited and provided on a first-come, first-served basis.

To qualify for LIHWAP assistance, the household must meet these criteria:

  • Be approved for Colorado Low-income Energy Assistance Program during Nov. 1, 2021-April 30, 2022.
  • Complete the addendum within the LEAP application and submit a copy of your water bill.
  • Must pay drinking water services and/or waste/sewer services directly to a water vendor.
  • Have water or wastewater service that is disconnected, facing disconnection or have a past due amount on the bill.

Denver Water has posted a notice about this opportunity for customers on their website in the bill pay section and will also include information about the program in their January bills.

For more information about Denver Water’s 2022 rates, go to

For any questions regarding your water bill, contact Denver Water at 303-893-2444.